Users
Explore how to create and manage your project users
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Explore how to create and manage your project users
Last updated
Was this helpful?
This tab shows you the list of users in the project, e.g.:
Parameter
Description
Checkbox for Update and Mass update actions. See these actions below. This parameter does not exist for "Public VPN" and "Proxy" projects.
ID
User ID, generated by the Platform
Name
User's unique key. The Name includes the type of user authentication and the user id of the authentication service. For example:
firebase_jfqmTeaifwPNuOwIofHHdhY89Po1
firebase - user authorized by Firebase authentication type,
jfqmTeaifwPNuOwIofHHdhY89Po1 - user id in the Firebase auth.
anonymous_KhmGS8nxiPQ0Cf0ZCApA3VBF8uS2
anonymous - user authorized via Anonymous authentication,
KhmGS8nxiPQ0Cf0ZCApA3VBF8uS2 - randomly generated User ID in the Platform
Description
(optional) Additional information about the user.
Activated devices
Amount of users' activated devices.
Status
User's status (Active or Blocked)
Registration time
Date and time of a user's registration
Purchases
Payed or Free user. This parameter does not exist for "Business VPN" projects.
If your project type is "Public VPN", you can see the following search field in the top-right corner of the screen:
Click "User ID" and select a search parameter. There are the following search parameters:
User ID,
User Name,
User Token,
Device ID.
You can use only one search parameter simultaneously.
If your project type is "Private VPN", you can see the following search field in the top-right corner of the screen:
You can use the following search parameters:
User ID,
User Name,
User Description,
User Token,
Device ID.
You can update Status and Description fields. Select a field, set a parameter and click the "Update" button.
Mass update option is only available for "Private VPN" projects. This option is similar to the "Update" option but it accepts .CSV (Comma Separated Value) files. To perform a mass update, a .CSV file with the updates in it should be uploaded. Notice that only the 'Description' and 'Status' fields can be modified. The template is as follows:
User name
Description
Status
Upload the file by clicking on the 'Add file' button and select the file. Click the 'Update' button to update the users.
This option is only available for 'Private VPN' projects.
You can add a user to your project:
2. Fill the form:
Email - user email.
Password - user password (optional).
Description - user details (optional), e.g. their full name.
3. Click button 'Add user'.
As a result, you will see a new user in the list. The user's status will be 'Invited'. When the user logs in to the project for the first time, his status will be changed to 'Active'.
This option is only available for 'Private VPN' projects.
You can add multiple users to your project:
2. Fill the form:
3. Click 'Add file' and select the .CSV file with the users in it.
4. Click the 'Add' button. The Platform will attempt to add users to the project and give you the summary:
You can download the results and close this form.
All user data can be seen if you click the user in the list of users. See the next document about this
Checkbox
In the top right corner, there is the Search Users option. You can click this button and change filter options.
At the same time, if you click you can set additional options
Update option is available for "Private VPN" projects only. You can change several user parameters of selected users (using the checkbox) and click the Update optionin the top-right corner of the screen.
Click the 'Mass update' button in the top-right corner of the screen.
Click 'Add' button and select 'Add user'
If the password field was empty, the Platform will send an email to the user with a link to set a password. This link will expire in a few hours. If the link expired, the user can go to and reset the password again. As a result, he will receive an email with a new link.
Click 'Add' button and select 'Add multiple users'
