Export Data

Learn how to get project data in CSV format for further processing or reporting

You can export 3 types of data:

  • Project users (all users)

  • User's devices (all devices)

  • User's sessions (period of 1-30 days)

Export history

The history of project data export is represented on the "Export data" page:

Name

Description

Created

Export task creation date

Type

Type of data:

  • Users

  • Devices

  • Sessions

From

Start date of the export period

Till

End date of the export period

Status

Export status:

  • In progress - a data export task in awaiting completion

  • Done - the process of data export is finished

  • No data - the Platform cannot find any data corresponding to the filter parameters

  • Failed - technical issue, contact us for details

Download

Link on CSV file to download

Actions

Select what type of data is going to be exported by clicking on "Add" button and choosing one option at a time.

A new export task will be created with "In progress" status and displayed in the list. When processing of the task is complete, the status will change to either "Done", "Failed" or "No Data". In case of success, the link to the export file will appear in the "Download" column.

Failed tasks can be restarted

Exporting Sessions

To export session data, a date range must be selected. You can choose the range manually or use a preset (Today, This week, This month, Yesterday, Last week or Last month).

Last updated